Shipping, from checkout to your door.
We deliver to street addresses in the contiguous 48 United States and Washington, D.C. Our delivery area excludes Alaska, Hawaii, U.S. territories, international destinations and APO/FPO/DPO addresses.
Two parts to the trip
| Step | Time |
|---|---|
| Order processing | 1–3 business days |
| Transit after dispatch | 3–7 days |
Processing covers preparing your order before it enters transit. Business days are Monday through Friday, excluding holidays. Transit is separate from processing; these windows are estimates rather than guaranteed arrival dates.
A straightforward shipping rate
Free standard shipping applies to orders of $59 or more. For a merchandise subtotal below $59, standard shipping costs $6.99. The threshold is based on the merchandise subtotal after discounts and before tax or shipping.
Following your order
Tracking information is emailed when available. Carrier scans may take a little time to appear. If an address needs correcting, contact us promptly; changes may no longer be possible after dispatch.
If your order appears lost, arrives damaged or misses its estimated window, email your order number to [email protected] or call +1 818-447-1853. We will review the delivery details with you. If a shipment is delayed, we will provide an updated estimate and explain your cancellation or refund options as appropriate.
Before you head away
Allow for both processing and transit when ordering for a particular trip. For return postage and eligibility, visit Returns & Refunds.