Your information, handled with care.

This policy explains how Mile & Carry, operated by Nexora Group LLC, uses information when you browse our store, place an order or contact us.

What we collect and why

Information you provide can include your name, email, phone number, billing and shipping addresses, order details, account information and customer service messages. We use it to process orders, arrange delivery, support returns, manage accounts and respond to questions.

Our site and hosting services also process technical information such as IP addresses, browser details and access logs to operate the store, prevent misuse and diagnose errors. We do not ask for card details by email or through the contact form.

Cookies on this store

Essential cookies support your shopping cart, checkout session and sign-in. A cookie named cookie_choice and browser local storage remember whether you selected Accept or Decline. No optional advertising or analytics scripts are currently used. Declining optional cookies does not prevent shopping. Use Cookie Settings in the footer to reopen the choice.

You can also remove cookies in your browser. Doing so may clear your bag or sign you out. Cookies that manage a cart or login are set when those features are used.

When information is shared

We share only the information needed with service providers that help run the store, deliver parcels, process transactions or provide technical support. We may also disclose information when legally required or reasonably necessary to protect our customers and business. Customer information is not traded or rented, and we do not provide it for advertising based on activity across unrelated websites.

Retention and choices

Order records are retained as needed for customer service, accounting and legal obligations. Messages and technical logs are kept only as needed for their operational purpose. You may ask to access, correct or delete personal information by emailing [email protected]. Some records may need to be retained to meet legal obligations. Applicable privacy rights depend on your location; we do not discriminate against customers for exercising them.

Security and other sites

We use HTTPS and reasonable administrative and technical measures to protect information. No method of online transmission or storage is risk-free. External websites linked from this store have their own privacy practices.

Children and updates

The store is intended for adults and does not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. We may update this policy as our services change; the current policy will appear here.

Contact

Nexora Group LLC
30610 132nd Ct SE, Auburn WA 98092-3275
[email protected]
+1 818-447-1853